Privacy Policy
How the details shared through this site are collected, used, protected and kept under your control.
01Information Collected
Information is collected when a quote request is submitted, an account is created, a message is sent through the contact form, or this site is simply browsed. Submitted details usually include a name, an email address, a phone number and the vehicle or driving information needed to prepare accurate coverage options.
Technical information is also recorded automatically by the servers that deliver this site. That may include a browser type, a device category, an approximate region drawn from an internet address, referring pages, and the pages viewed during a visit.
02How Information Is Used
The information provided is used to respond to requests, prepare coverage options, answer questions about policies, maintain accounts, and keep records accurate over time.
- Preparing and delivering the quote or coverage information requested
- Replying to questions sent through the contact form or by phone
- Sending marketing text messages where that consent has been given
- Improving how this site performs and how clearly its content reads
- Meeting recordkeeping, licensing and legal obligations
03Text Message Consent
Where you check the optional text message consent box at signup, SolaceSure may send automated marketing and promotional text messages to the phone number you provide about its consulting services, policy review invitations, and car insurance tips. These texts are for marketing and promotions only. Account, quote and policy updates are never sent by text.
Message frequency varies. Message and data rates may apply. Consent is not required to request a quote or purchase any product or service. You may opt out at any time by replying STOP, or reply HELP for assistance. You can also email gerald19@solacesure.com with “Unsubscribe” in the subject line to opt out of marketing and promotional messages.
Our text messaging service supports the following carriers: AT&T, Boost, MetroPCS®, Sprint, T-Mobile®, US Cellular®, Verizon Wireless, Virgin Mobile, and others. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates. Text messaging originator opt-in data and consent are excluded from every category of information described on this page and are never shared with any third party. See our Terms & Conditions for more information.
04Cookies and Similar Technologies
Cookies and similar files may be placed on a device to keep a session working, remember preferences and understand which pages are useful. Most browsers allow cookies to be blocked or cleared through their settings, though some parts of this site may behave differently once that happens.
05Sharing With Service Providers
Information may be shared with insurance carriers, licensed representatives and technology providers who assist in preparing quotes, delivering messages, hosting this site or maintaining records. Those parties receive only what is needed for the task in front of them and are expected to protect it under equivalent standards. No mobile information will be shared with third parties or affiliates.
Information may also be disclosed where the law requires it, where a valid legal request is received, or where disclosure is necessary to protect rights, safety or the integrity of this site.
06Data Security
Reasonable administrative, technical and physical safeguards are maintained to protect stored information against loss, misuse and unauthorized access. No method of transmission or storage can be guaranteed as perfectly secure, so care should be taken with account credentials and with sensitive details sent by email.
07Data Retention
Information is kept only as long as it serves the purpose it was collected for, or as long as licensing, tax and legal obligations require. Once neither applies, records are deleted or reduced to a form that no longer identifies anyone.
08Your Choices and Rights
Access to stored personal information may be requested at any time, along with corrections, deletion, or an end to marketing contact. Requests are handled within the timeframes set by applicable law, and identity may need to be confirmed before changes are made.
- Ask what personal information is held and how it has been used
- Request corrections to details that are wrong or out of date
- Request deletion where no legal obligation requires the record to remain
- Withdraw consent for marketing calls, texts or email at any time
09Privacy of Minors
This site is intended for adults old enough to hold a driver license and enter into an insurance agreement. Personal information is not knowingly collected from children. If such information is discovered, it is removed promptly from active records.
10Links to Other Sites
Pages on this site may link to carrier portals, regulator resources or other outside destinations. Those sites operate under their own privacy practices, and reviewing their policies before submitting information there is always the safer step.
11Changes to This Policy
This policy may be updated as services, technology or legal requirements change. The effective date shown above always reflects the current version, and continued use of this site after an update means the revised policy applies.
12How to Get in Touch
Questions about this policy, or requests concerning stored information, can be raised through the details below.
- Phone: +1 (346) 480-2676
- Email: gerald19@solacesure.com
- Address: 16192 Costal HWY LEWES, DE 19958
